Remote work is especially challenging when stuff’s spread out across emails
Chats feel scattered, agents are left responding to the same queries all day long, things slip, it’s tough to see where customer sentiment stands, things get lost, you don’t know where to look for stuff, and people put the right information in the wrong place.
Everything’s organized in one place, you’ll see where everything is, understand what everyone’s working on, and know exactly whom to assign the next big thing to. Progress is clear, and a sense of calm sets in. Your team and process are ready to embrace high growth.
This is the modern way – The Jikoo Way to Work.
All-in-one conversational ticketing solution built for online businesses to drive growth.
Automatically route visitors to your support team to facilitate conversations in real-time. Boost your NPS with industry-leading human, self-serve, and proactive support.
Avoid the needless back and forth of scheduling. Allow website visitors to skip the form and engage with your sales team at the right moment.
Allow your team the ability to start conversations with your visitors – however, and whenever they want. Whether it’s “click to download now, contact sales, or book a demo”.
“Customer experience is prime to us. Jikoo has helped us to be responsive to our customers through chatbots. The Jikoo app is a breeze to use. The Jikoo team has been very helpful throughout.”
Jikoo is the only Live Chat software you will ever need to handle all your customer interactions. It's super nice to just talk to your customers through Live Chat and instant feedback. ”
Tips and ideas to help you delight your customers