Extraa Edge Chat Alternative: Why go with Jikoo?

Think twice before building your chatbot using a marketing software which also provides Chatbot as an Add-On.

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Extraaedge chat (1)

So what’s the difference between Extraa Edge Chat and Jikoo?

It is our attention to user experience and focus on one vertical - Chatbots.

You’ll find Jikoo to be designed for ease of use (growing businesses have a lot on their plate already). And a pricing model that’s affordable and enables your brand to get the best software, without breaking the bank.

The founding team at Jikoo initially worked and built customer communication software at high-growth startups. From the roots, we are built for the growing GTM teams, the underdogs, the ones trying to change the world from the ground up.

We created Jikoo to be the best Livechat and no-code chatbot software for growing businesses, not just another chatbot that comes along with marketing and admission management software.

Alternative which provides a real EDGE for GTM Teams

Extraaedge chat 1@3x
Extraaedge chat 2@3x

Other top reasons why you should switch to Jikoo

  • faster team colloboration

    Collaborate with your team and respond to customer queries from a single screen. 

  • Unlimited contacts

    Unlike other chat platforms, our plans are not based on the number of visitors you have in a month.

  • Route messages intelligently

    Auto-route messages based on conditions like your team member’s skill levels and existing chat load.

  • User Roles & Permissions

    Set user roles and permissions to assign different functions to different team members.

  • Chatbot Template Library

    Explore our selection of top 50+ business use case scenarios and deploy conversational experiences in minutes.

  • Mobile SDK

    Offer the same chatbot experience your web customers know and love, optimized for mobile.

Red flag - No mobile SDK

Do you have an app that provides a mobile-first experience?

Extraaedge chat (3)

Power your agents with the best conversational ticketing software

Extraaedge Chat comes with hurdles and an interface made in the 90’s.


Clunky chat experience and lack of maturity

On the surface, ExtraaEdge chat appears to check the boxes in a feature vs feature comparison. But a lack of maturity in the product is realized once companies begin to use the product. 

Screenshot 2021 09 22 at 12.44.32 pm
Device frame
  • Extraaedge chat (4)
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  • Extraaedge chat (5)
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Real users feedback - Extraaedge

 Sourced from Capterra

Calls and chat data made by a counselor can be manipulated and data can be mishandled - lacks data security.

Vinita B - Vice President

Could have scrutinized the product more on the detailing of information available, Heavy data storage most of the time hangs..

Aruna L - Team Lead, CS

Quite a few things can be done only from the backend. Also, it takes some time to extract reports.., a little time-consuming.

Archana N - Senior Academic Advisor

Best of all, you'll be in the hands of a team that cares.

  • 10 minutes

    We know most other chat software take forever to figure out. And that's why Jikoo is built to get you up & running in a matter of minutes.

  • 1:1 concierge onboarding

    You’ll receive dedicated support whatever the plan you select. No need to get a higher plan just to have your queries answered.

  • 7 days trial

    We'll start you off with 7 days of free trial to explore all the features with no restrictions. Once you're ready, our affordable plans will greet you.

Our customers say Jikoo is easy-to-use. They also love our fast & friendly support 😍

Shyam Shyam

“Customer experience is prime to us. Jikoo has helped us to be responsive to our customers through chatbots. The Jikoo app is a breeze to use. The Jikoo team has been very helpful throughout.”

Shyam Sundar Nagarajan, Founder & CEO
Gofloater Gofloater

Jikoo is the only Live Chat software you will ever need to handle all your customer interactions. It's super nice to just talk to your customers through Live Chat and instant feedback. ”

Shekar, Founder at Natural Harvests

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Your hunt for a credible Extraaedge alternative ends here

*This comparison is based on the criterion used by Chatbot experts and is for reference purposes only. 

It's a comprehensive comparison based on the interface, Chatbot elements, Users, Messages, AI & NLP, Channels, Integrations, Marketing, Pricing, Analytics, eCommerce, Templates & Cloning, Optimisation & Support, etc.

*Most data about ExtraEdge Chat is taken from Chatbot Expert’s detailed comparison report published in Oct 2021. The data might be outdated considering the fast-changing landscape of chatbots, it's for your reference only.

If there is any suggestion or errors on the comparison sheet, you can reach out to our support through the email - [email protected]